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Before your lash appointment


Please come without make up to speed up the process.  Overbuild-up mascara is hard to thoroughly cleaned, hence may cause poor retentions.


Something to keep in mind that hair appointment straight after your fresh lash extensions may cause some problem on the retentions. This is due to the high humidity and heat from the hair dryer and hair wash.

Eyelash extensions after care

  • Do not wash eyes, swim, shower for 24 hours to allow adequate bonding for the lashes

  • Be gentle with your lashes, never pick or pull at your eyelash extensions

  • Do not use a mechanical eyelash curler

  • Avoid oil based cosmetic products around the eyes. This will dissolve the adhesive

  • Use only water-based facial cleansers

  • Remember to be gentle with your lashes while removing eye make up

  • Routine exposure to heat (e.g steam or heat from the stove or hair dryer may cause loosen the bond)

Lash lift after care

  • Be gentle with your lashes for the first 24 hours (this includes sleep on your face, rub or wet your lashes)

  • Do not use oil-based makeup remover

  • Do not use waterproof mascara

  • Elleevate keratin after care serum or mascara will help nourish your lashes and eliminate dry or frizziness, this two products are recommended to use daily

  • Lash growth serum (not a virgin castor oil) can be apply after 24 hours.

Shedding seasons (Telogen cycle)


The lifespan of our eyelashes is between 60 to 90 days. We normally lose about 1 to 5 eyelashes daily over a 2-week period. In spring and autumn, we shed more eyelashes than in summer or winter as our bodies prepare for temperature change. During this time, we also produce more oil to replenish our skin.


If you are experiencing this don’t panic. This is great news as it is the natural process of rejuvenating your hair growth.They continually grow, fall out, and regrow over the course of a lifetime. 


Understanding this process and learning to adjust your lash extension routine can give you peace of mind, knowing that your eyelash loss isn’t anything to be worried about.

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